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Industrial weight scale setup

Industrial Scale 01 [Regular]

Plug in gateway


Log in to your account

  • Open Pulsa dashboard
  • If you do not already have a username and password, request an invitation from an administrator in your organization, and follow the steps in your email to create an account

Verify gateway

  • Verify Gateway is displaying a solid green light
  • Gateway needs to be within within range of your sensors, which is 350 feet direct line of sight, and avoid metal & thick concrete obstructions in between
  • Ensure that your scale housing (housing is attached to the side of the scale with a Pulsa logo, QR code and tare button) is directly facing the gateway for best results
  • Click on the circle icon in the top right of the Pulsa dashboard to see the last time the gateway saw your sensors

Install feet

  • Turn Industrial weight sensor upside down
  • Install all four feet into the threaded holes on each of the load cells at the corners of the sensor
  • Flip weight sensor back over onto its feet and adjust the feet to level weight sensor by tightening or loosening individual feet
  • Before you place your item to be weighed on the platform, complete the software sensor setup in the web or mobile app. This process will require you to tare the weight sensor with no load applied.

Install ramp (optional)

  • Locate the electronics housing (housing is attached to the side of the scale with a Pulsa logo, QR code and tare button) and choose one of the three other sides to place the ramp.
  • Place feet in open holes of L-brackets
  • Slide the front lip of the ramp over the vertical leg of the L-bracket

Add sensor to your account


Connect sensor to product

  • After initialization, follow prompts on Pulsa dashboard to connect your sensor to a product
  • Your "product" is what the sensor will be measuring. You can add a new product or select from previously created products.
  • When adding a new product, select company, name product, and enter weight of product when product is depleted, and weight of product when full (do not include container weight). Set unit of measurement. Confirm details, create new product and select the newly created product.

Setting container weight

For detailed information on taring your industrial weight sensor, click here.

  • Set container weight as the weight of the empty tank / container.
    • If you had an empty tank on the scale when it was tared, set container weight to 0. Set a container weight only when you tared with nothing on the scale.
  • Confirm your connection to start tracking new product.
  • Connected sensor should now be available on your dashboard.

For troubleshooting industrial weight sensor readings, please visit: Troubleshooting


Place your sensor

  • Ensure weight sensor is placed on flat surface, safe from flooding, all four feet are touching the flat surface below, and that your scale housing is directly facing the gateway for best results.
  • Place consumable products with container onto weight tile (no re-taring required, do not tare again). Readings for sensor should appear within a few minutes.
  • Note: Re-taring sensor after container/product is placed onto sensor may result in negative readings.

Confirm readings

  • To determine if your sensor is working, navigate to [Sensor] tab on your Pulsa dashboard and confirm your newly created sensor is available and connected to desired product.
  • After sensor setup, readings will be available within 5-10 minutes.
  • View your sensor's "Last seen" time on the sensor's details page to confirm frequent readings
  • A historical graph of your readings will appear within an hour of sensor setup
  • For an informative breakdown of your readings/ sensor, click the small question mark located near your percentage/ weight reading.
  • Here you will see your sensor's gross measurement, container weight, tare weight and net measurement. Your selected product's empty size and full size, as well as percentage remaining will be available here.

For more information on understanding your readings and troubleshooting, please visit: Troubleshooting


Update location

This step applies if setting up a new gateway. If your sensor will be installed with an existing gateway this step may have already been completed.

  • Your sensor's location will be marked as "Unknown" if the gateway in use with your sensor does not have an assigned location
  • To assign a location, click the gateway's name from your sensor's details page.
  • Select a previously created location or create a new location
  • Include the address or GPS coordinates of your new location to see it in map view
  • Confirm location and click "Update gateway" to confirm changes

Get your inventory on track

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